Welcome to Nordstrom Supplier for Canada

This website contains important information about Nordstrom's compliance strategies and requirements. The information on this website is updated periodically and can change without notice.

Welcome to the Nordstrom Supplier Site for Canada. You will find detailed shipping instructions, Product and Regulatory compliance information, Floor Ready Guidelines, and EDI information here. Please check back monthly to review this site.

 

Canada Rack Tickets with 'Compare At' Verbiage Change


Nordstrom is aligning the Rack Ticket verbiage for the US and CA.  US is already required to use 'Comparable Value' and we are now requireing Canada Rack tickets use the same 'Comparable Value' instead of 'Compare At'.  All verbiage and images have been updated in the Ticket Standards.


To Review the updated Ticket Standards, click here


Compliance Updates

 

Shipping compliance standards and offset fees will adjust to market rates. Nordstrom requires all suppliers to ship in alignment with retail industry standards including packaging, labelling, ticketing and usage of electronic documents (EDI). Non-Compliance Offset Fees adjust to market rates effective December 1, 2020.

 

For additional details on Nordstrom Compliance Updates, click here

 

RFID

 

- It is our expectation for suppliers to begin shipping with RFID tags starting August 2021.

- If you are currently ticketing for other retailers, please begin ticketing for Nordstrom.

- For additional details on RFID Requirements in 2021, click here

- For updated RFID ticket dimensions, click here

 

BC Origin Shippers

 

To avoid incorrect carrier chargebacks, please review the Canada Routing Guide for instructions on shipping with our new carrier: T-Force Integrated Solutions. See pages 14 and 60 for detailed instructions.  

 




REVISED MARCH 25, 2022

  • 04-21-22: PACKING STANDARDS - Section 1, sub-section Bulk Pack Orders - updated statement on DC ship to: Bulk shipments must be shipped to the specified DC in the PO, for the US Market this could differ from the Store/DC table found in the US Routing Guide; Orders destined for Canada Market only ship to 1 DC
  • 03-25-22: PO TERMS & CONDITIONS- Updated Document Review In Its Entirety
  • 03-17-22: PACKAGING & LABELING STANDARDS- Updated non-EDI Ship To informatin to mirror EDI Ship To requirements
  • 02-16-22: BUSINESS BASICS - Section 1 removed Facility Guidlines from Section 1, sub-section Partner Code of Conduct; only for NPG suppliers
  • 02-03-22: BUSINESS BASICS - Section 1, sub-section Partnership Guidelines now Partner Code of Conduct and added link to Facility Guidelines
  • 02-03-22: NPG PARTNER STANDARDS: Section 1, sub-section Partnership Guidelines now Partner Code of Conduct and added link to Facility Guidelines
  • 02-03-22: PARTNERSHIP GUIDELINES NOW PARTNER CODE OF CONDUCT - Please review document in its entirety; found on left sidebar of this site under Supplier Standards. Document is available in multiple languages and now including French Canadian translation
  • 01-25-22: TICKET STANDARDS - Removed all verbiage from Section 2 Nordstrom Store Ticket Standards of Regular Price and replaced with Full Price
  • 01-21-22: TICKET STANDARDS - Added updated ticket samples for Rack and Canada Rack
  • 01-19-22: TICKET STANDARDS - Section 3 removed all 'Compare At' verbiage changing to 'Comparable Value and replaced 'Regular' retail to 'Full' retail for both US & Canada. Note the ticket samples will be updated in the near future with the 'Comparable Value' and 'Full Retail' verbiage
  • 11-18-21: LEFT SIDEBAR - Added Accounts Payable Job Aid Please review in their Entirety
  • 11-18-21: SUPPLIER RESOURCES AND CONTACT - Added new AP Code SC for Service Model Agreement along with Contact Information, Updated description and Document Type of AZ Code
 
For details on shipping to Nordstrom stores in the United States, please visit www.nordstromsupplier.com